User Terms and Conditions

These Terms and Conditions set out the rules that apply to your use of Richy Farmer. They explain the relationship between us and you, describe user responsibilities, and outline key operational matters such as deposits, withdrawals and promotions. By using our site and services you agree to follow these terms and any other rules published on the platform.

Account responsibilities

You are responsible for maintaining the confidentiality of your account details and for all activity that occurs under your account. Only one account is permitted per person, household or device unless we agree otherwise. You must provide accurate information when registering and keep your contact details up to date. We may ask for identity or address verification at any time, especially before large withdrawals or in cases of security concerns.

Verification and security

We use standard verification procedures to confirm identity and payment details. Until verification is complete we may impose limits on withdrawals and certain account functions. If we suspect unauthorised access, fraud or abusive behaviour we may suspend or close the account pending investigation.

Eligibility requirements

You must be at least 18 years old to register and use our services. Access may be restricted in certain countries; it is your responsibility to ensure online gambling is permitted in your jurisdiction. We reserve the right to refuse registration or restrict access where local law or our risk checks require it.

Acceptable platform use

Use the site for lawful personal gaming only. Prohibited actions include collusion, bonus abuse, use of automated tools, sharing accounts or attempting to manipulate outcomes. Use of VPNs or proxy services to bypass regional restrictions may result in account suspension and forfeiture of balances. We expect customers to play responsibly and to comply with any account limits or time-outs they set.

Responsible gambling

We provide tools to help manage play, including deposit limits, time-outs and self-exclusion options. If you have concerns about your gambling, please use these tools or contact support for assistance.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that will be published with each offer. Unless stated otherwise, only one bonus may be active at a time and bonuses may have wagering, time and game contribution requirements. We reserve the right to withhold or reclaim bonuses where we reasonably suspect abuse, fraudulent activity or breach of promotional terms.

Deposits and withdrawals

Available payment methods, minimums and limits vary by method and by account. Deposit and withdrawal processing times also vary. We may require proof of payment source before processing withdrawals. Large wins may be paid in instalments and we may apply limits while verification is pending. Any fees charged by payment providers are your responsibility.

Dispute resolution

If you have a complaint please contact our support team in the first instance. We will aim to resolve disputes promptly and transparently. If a matter cannot be resolved directly, we will outline further escalation options and any independent dispute channels that apply.

Updates to terms and conditions

We may update these terms from time to time. We will publish changes on the site and, where appropriate, notify account holders. Continued use of the service after changes are published constitutes acceptance of the revised terms. If you do not agree with an update you should stop using the service and contact support.